Locations in Baldwin, Cadillac, Grant, McBain and White Cloud


  Contact Administration : (231) 745-2743

All posts by Travis Kroll

A Perfect Score on Our Federal Inspection!

Family Health Care (FHC), a Federally Qualified Health Center, has successfully completed a site visit from the Health Resources and Services Administration (HRSA), ensuring continued designation from the Federal agency.

HRSA, an agency of the U.S. Department of Health & Human Services, is the primary Federal agency for improving health and achieving health equity through access to quality services, a skilled health workforce, and innovative programs including Federally Qualified Health Centers (FQHC) via the Bureau of Primary Health Care. Health Centers designated as Federally Qualified have mandates to be compliant with 19 program requirements in four general areas – need, services, management and finance, and governance.  FHC received a score of 19 out of 19, meeting all the requirements and mandates.

“The organization is very proud of its accomplishments. We make quality a top priority. We believe that by participating in both mandatory and voluntary independent reviews places safeguards in our programs, while ensuring that the primary health care being delivered is meeting all requirements and is truly delivering a higher standard of care.”

FHC has provided primary health care services in Northern Michigan for over 50 years and provides care to 30,000 individuals annually in Newaygo, Lake, Wexford and Missaukee counties. Services provided include medical, dental, radiology, lab, pharmacy, vision and behavioral health. FHC also offers primary health care services in three school-based centers located in Grant, White Cloud and Baldwin. Other community services include in home respite and adult senior services, as well as mobile dental and vision care services into schools and day care settings. FHC is also placing Behavioral Health Therapists in public school settings and is currently expanding the program.  The organization’s mission is to provide quality, integrated and comprehensive health care services that are accessible to all; with a belief that quality health care is a right for everyone.

Sather continues, “Receiving a score of 19/19 on our recent review from HRSA is indicative of our focus to ensure services are being delivered with the utmost safety and quality in the communities we serve. To date, we are one of two FQHCs in the state to achieve such status and ranking.”
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Celebrating 50 Years of Serving the Community!

Baldwin Family Health Care (BFHC) is celebrating 50 Years of quality service in underserved areas of West Central Michigan. BFHC was the first Community Health Center in Michigan and the third in the nation, beginning in 1967 with an office in Baldwin, Michigan.

The center helped pioneer the “one stop shopping” for health care by providing medical, dental, behavioral health, pharmacy, radiology, lab and now vision services all under one roof.  BFHC has five sites: Baldwin, Cadillac, Grant, McBain and White Cloud; with physical sites in Baldwin, Grant and White Cloud schools.

The Baldwin facility recently completed a major renovation that added a much needed 1,900 square feet.

“The improvement to our Baldwin location allows us to better serve the surrounding communities with more exam rooms, a larger pharmacy and more dental rooms,” said Kathy Sather, President & CEO of Family Health Care. “We are focused on providing the best possible care for those who live and visit our communities.”

With the completion of renovations, the Baldwin facility has also begun to offer extended hours Monday through Friday until 8 p.m. and Saturdays from 9 a.m. to 1 p.m.

The community is invited to join BFHC in celebrating its jubilee anniversary with an open house of the newly remodeled facility in Baldwin, located at 1615 Michigan Avenue, on Friday, August 11 starting at 2 p.m. with a ceremony and guest speakers. Following the ceremony will be light refreshments and tours.

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Terri Vanias Receives Distinguished Service Award

On Tuesday, July 25, during the annual Michigan Primary Care Association (MPCA) conference, Terri Vanias, Executive Assistant & Facilities Manager at Family Health Care (FHC), was the recipient of the 2017 MPCA Distinguished Service Award. Terri was nominated by her peers for her significant contributions to the success of Family Health Care during the past year and throughout her career.

“It’s always nice to be recognized, but what an honor at a state association conference,” said Terri. “A lot of what I do is ‘behind the scenes’, so I appreciate the acknowledgement of my work.”

Terri has been working at Family Health Care since 2003, and in that time has ensured the many administrative duties that cross her desk are all handled with professionalism and efficiency. She a former President and the current secretary of Baldwin Rotary, and has made great strides with writing and being awarded a grant that has provided funds to raise awareness of Rotary in Lake County.

“I’ve held a variety of titles over of the years, but no matter my title, I find pleasure in my work knowing it helps our patients and communities,” stated Terri, “We have such great staff who genuinely care for our patients and since my family and I are also patients, I witness their compassion first hand.”

Terri has been invaluable coordinating the activities of FHC’s Baldwin construction project, which added 1,900 square feet to the building. She also oversees the maintenance and housekeeping throughout all nine locations.

“Terri’s heart is here at Family Health Care,” said Kathy Sather, President and CEO of Family Health Care. “She is a giving individual, always caring about those details that make a big difference in demonstrating to others the quality of being part of the team.”

Through the organization’s many changes in its 50 years in service, Terri can tell you most of what you need to know and where you can find it. She is an indispensable and unique person who you can always trust to be there when you need her.

Please help Family Health Care in congratulating Terri on her 2017 Distinguished Service Award.

ADDITIONAL FROM TERRI
“I was tickled to first share the news with my son and husband. Later I was encouraged to put it on Facebook and received many nice comments from my friends.

I do my best to treat everyone fairly, with respect and to listen, just the way I like to be treated. Our patients are the reason we’re all here and we have to remember that, without them, we wouldn’t be here, so that’s always on my mind.

We have to keep our facilities looking great by being clean, tidy and safe.  We have to have processes in place and stick to them so our patients get the care they need and deserve. Our staff also have to have the resources they need to take care of the patients and, of course, our staff need to feel respected and secure.     

Family Health Care does good work for our communities and we’re here to help people.  We’ll help people no matter where they are in life. We have such great staff who genuinely care for our patients and since me and my family are also patients here, that matters a great deal to me!

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Extended Hours Now Offered in Two Locations

Illness and other minor ailments don’t always happen during regular hours. That is why Family Health Care is offering extended evening and weekend hours at both its Baldwin and Cadillac offices for medical and pharmacy services.

Patients can be seen by a provider for acute medical issues including minor lacerations, sprains, removal of fish hooks, fever, upper respiratory infections, sore throats, ear aches and flu symptoms.

“Being such a rural area, we saw a need to offer our patients and visitors services outside of normal office hours,” said Kathy Sather, President & CEO of Family Health Care. “These extended hours move us toward our vision of providing 100% access to care and achieving 0% health disparities in our communities.”

The Baldwin office, located at 1615 Michigan Avenue in Baldwin, will be open Monday and Friday from 8 a.m. to 8 p.m., Tuesday through Thursday from 7:30 a.m. to 8 p.m., and Saturday from 9 a.m. to 1 p.m. The pharmacy will be open Monday through Friday from 9 a.m. to 8 p.m., and Saturday from 9 a.m. to 1 p.m.

The Cadillac office, located at 520 Cobb Street in Cadillac, will be open Monday through Thursday from 7:30 a.m. to 7 p.m., Friday from 7:30 a.m. to 5 p.m., and Saturday from 9 a.m. to noon. The pharmacy is open Monday through Friday from 8 a.m. to 6 p.m., and Saturday from 9 a.m. to noon.

Both offices are open to all area residents and visitors. Appointments are preferred, but walk-ins are welcome. Family Health Care accepts most insurances and offers discounts for those who qualify.

To contact our offices, call Baldwin at (231) 745-4624 or Cadillac at (231) 775-6521.

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