Locations in Baldwin, Cadillac, Grant, McBain and White Cloud

  Contact Administration : (231) 745-2743

New Patient Resources

*After Hours Care* If you have a non-emergency, please contact our after hours answering serivce by calling your office’s main phone number found by clicking here. If this is an emergency, please go to the nearest Emergency Department or call 911.

UDS Form

Notice of Privacy Practices

Notice Of Privacy Practices Acknowledgement Form

Limited Power Of Attorney


Patient Portal

The portal is a secure, confidential website that gives patients and their families 24-hour access to their medical records using the latest encryption technology to deliver secure communication between patients and providers. By enrolling in our Patient Portal, you will receive notices to your personal email account when there is important information awaiting you in your Patient Portal account. Your name and email address will be treated with the same care and privacy given to your medical records. To speak with one of our staff or to get your Patient Portal enrollment started, please contact your local Family Health Care office.
Sign-Up for the Patient Portal for Free Today!
Patient Portal Login

  • Features
  • Terms and Conditions

What you can do with the Patient Portal.

  • Pay Your Statement Online
  • Message Your Provider
  • Schedule an Appointment
  • Request Medication Refills
  • Pay Your Statement Online
  • Message Your Provider
  • Schedule an Appointment
  • Request Medication Refills
To print a copy of the following privacy policy, click the link to download the electronic version.

Terms & Conditions


Fee Program

Our mission is to ensure that all patients and community members have 100% access to health care. To help make this possible we have created a sliding scale, which allows us to adjust visit costs depending on the patient’s eligibility for the program. Sliding fee eligibility is based on income and family size.

To apply for the sliding scale, contact one of our Financial Counselors and gather the following information for your appointment:

  • Most Recent Tax Return (Used to verify income and household size – Schedule C Form is required for those who are self-employed.
  • If you don’t file tax returns then proof of Income for a one-month period (Paystubs, SSI, Disability, DHS Eligibility Statement, Unemployment, Pension, Child support, etc.)

Baldwin – (231) 745-5045
Cadillac – (231) 876-6520
Grant – (231) 834-9717
White Cloud – (231) 689-7676


Family Health Care accepts most insurances including Medicaid and Medicare. Please call one of our offices to find out if we accept your insurance. Even if we do not accept your insurance, Family Health Care has programs available to make health care affordable to you.

Most Popular accepted insurances:
Not sure we accept your insurance? Give us a call!

  • BCBS PPO (All States)
  • BCBS Traditional
  • Medicare
  • Medicare Plus Blue
  • Humana Gold Choice
  • Priority Health
    • Commercial
    • Medicare
    • Medicaid
    • Meridian
  • Molina
  • Medicaid
  • Mclaren Medicaid
  • Cigna
  • Cofinity
  • Auto Insurances
  • Aetna
  • Blue Care Network
  • Blue Care advantage
  • Tricare
  • United Health Care

Did you know you can now pay your statement online through the patient portal? Sign Up Today or Login.

Medical Billing Questions (231) 876-6781
Dental Billing Questions (231) 834-9752


Privacy Policy

Requests for Information and Complaints:
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You may file a complaint by mailing or faxing us a written description of your complaint or by telling us about your complaint in person or over the telephone:

Bonnie Mapes
COO / Corporate HIPAA Compliance Officer
520 Cobb St., Cadillac MI 49601
(231) 745-2743

Jeff Martin
Director of Information Services / HIPAA Security Officer
520 Cobb St., Cadillac MI 49601
(231) 775-6521

If you are sending a complaint, please describe what happened and give us the dates and names of anyone involved. Please also let us know how to contact you so that we can respond to your complaint. You will not be penalized for filing a complaint.