Privacy Policy

Requests for Information and Complaints:
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You may file a complaint by mailing or faxing us a written description of your complaint or by telling us about your complaint in person or over the telephone:

Bonnie Mapes
COO / Corporate HIPAA Compliance Officer
1615 N Michigan Ave., Baldwin, MI 49304
231-745-2743
bmapes@familyhealthcare.org

Jeff Martin
Director of Information Services / HIPAA Security Officer
520 Cobb St., Cadillac MI 49601
231-775-6521
jmartin@familyhealthcare.org

If you are sending a complaint, please describe what happened and give us the dates and names of anyone involved. Please also let us know how to contact you so that we can respond to your complaint. You will not be penalized for filing a complaint.